About the Opportunity

Position Summary

Under the direction of the Assistant/Director of Housing and Residential Life, the Area Coordinator (AC) position is a 12-month full-time live-in staff member critical to the development, management, and oversight of assigned residential communities/areas including supervision of Resident Assistants, full-time Community Assistant, supporting Living Learning communities and other programs, serving on departmental committees, and the creation of a residential community conducive to the social and intellectual growth of our students. ACs are responsible for creating a climate that supports student success, personal development, and high levels of resident engagement. ACs will also support summer assignments related to conferences and events, summer session housing, and new student orientation. Due to the nature of the position, ACs are expected to work outside of traditional business hours including participation in an on-call duty rotation. Responsibilities often extend into weekend and evening/early morning hours.

Responsibilities Include:

Staff Supervision & Development

• Supervise a team of Resident Assistants and Community Assistants to include the planning, training, and development of the staff.

• Create and manage full-time staff hours and schedules

• Participate in the planning, selection, and implementation of all Residential Life staff.

• Adhere to the expectations and responsibilities of the role.

• Manage Community Assistants weekly schedules and Workday input

Community Development

• Support staff in coordinating the community development & programmatic efforts for the Living Learning Communities.

• Approach and maintain a positive attitude and environment to the role to maximize community building.

• Manage LLC programming initiatives such as excursions, community events, and first year transitional experiences.

• Actively foster an environment that is safe and supportive, including high visibility and interaction with residents.

• Facilitate mediation between students experiencing conflicts.

• Assist with the opening and closing of the residential facilities each semester and at all vacation/break periods.

On-Call Rotation

• Participate in rotating on-call (emergency response) coverage for the campus, including holidays, evenings, and weekends.

• Assist, respond and document personal, facilities and medical emergencies.

• Work in conjunction with the Residential Security Office, Department of Public Safety, and the Global Safety Office staff regarding safety issues and resident emergencies.

Administration of Conduct

• Serve as first level student conduct judicial administrator; communicate policy information and expectations regarding appropriate behavior to residents.

• Administer sanctions, when necessary, that are educational and support the student’s development while holding them accountable to the Student Code of Conduct and residential policies.

• Facilitate educational sanctions and opportunities to create a culture of accountability

Administrative Functions

• Oversee the daily operation of residential communities, including, check-in and checkout procedures, facility, and security management.

• Serve, support and promote the Division of Student Life and other campus wide initiatives as an Oakland representative, including serving on committees and presenting on university/department/network wide events.

• Work closely with Housing, Housekeeping, Facilities management, and support staff to fulfill department objectives.

• Support housing operations as needed to meet departmental needs.

• Maintain programming budgets and track staff’s programming requirements to assess the effectiveness of community building efforts.

• Professionally participate in student events on campus during and outside of business hours.

• Perform other duties as assigned.

Qualifications

• Bachelor’s degree and related Residential Life experience required, Master’s degree in College Student Personnel, Higher Ed Administration or related field preferred.

• Minimum two years with relevant experience around community development or student leadership/involvement and one-year live-in staff experience in residence life preferred.

• Demonstrated experience in student conduct/judicial affairs.

• Interpersonal/human relations skills

• Supervisory skills and abilities

• Organizational/planning skills

• Ability to maintain confidential information

• Ability to handle multiple tasks simultaneously

• Ability to work flexible schedule with on-call duty rotation

• Ability to operate a personal computer and various software programs

• Ability to enforce safety policies, practices, procedures and requirements of the department and university.

• Ability to communicate effectively with diverse constituencies across campus

• Ability to think critically and work under pressure while handling student and/or staff crisis situations

• Ability to respond to the problems and challenges of the diverse academic, socio-economic, cultural and ethnic backgrounds of college students

• Ability to serve as a representative of Housing & Residential Life & Northeastern University - Oakland

Physical, Mental and Environmental Demands:

• Hearing and speaking to exchange information and make professional presentations.

• Speak and listen to others, both in person, by email, and over the telephone.

• Ability to move from building to building on campus which requires walking up and down hills and stairs.

• May occasionally drive a college golf cart and drive off campus for work related business.

• Office environment, subject to interruptions.

• May require long days, evenings and weekend work.

The hiring salary for this position is $70,210.20.

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.