About the Opportunity

JOB SUMMARY:

Reporting to the Senior Associate Director of Academic Integration & Planning, the Coordinator will be a vital member of the Academic Integration & Planning Team, supporting First-Year Global and Mobility programs. The Coordinator will play a key role in survey administration, data management, records keeping, and general operations, ensuring that academic integration and planning processes are streamlined and effective.

The Academic Integration & Planning Team is a geographically distributed team working remotely with occasional need to be on the main NU Boston campus and other NU network campuses. You are expected to be on the Boston campus 1-2 times per year.

RESPONSIBILITIES INCLUDE:

• Support grade entry and course mapping processes for global experience programs.
• Manage data entry projects related to course registration, student records, and program logistics.
• Assist with troubleshooting record discrepancies and follow up on transcript issues to ensure accuracy and timely processing.
• Collect, track, and maintain key documents from external stakeholders, including network campuses and international partners.
• Monitor document submissions, track pending items, and provide regular updates to the team.
• Support operational tasks, including project tracking and coordination of program-related activities.
• Manage timelines, deadlines, and deliverables to ensure smooth operation of academic integration initiatives.
• Serve as the initial point of contact for student and parent inquiries; directing or escalating concerns to appropriate team members within the Academic Integration & Planning team.
• Field student inquiries regarding adding/dropping courses, course requirements, and related academic matters. Manage a shared inbox or platform for processing add/drop requests, ensuring an efficient and organized workflow.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree required.
• 1-3 years of applicable work experience, preferably in higher education, data management, project management, or program coordination.
• Proficiency in Microsoft Office Suite, particularly Excel, Qualtrics and experience with data analysis and reporting tools.
• Excellent communication skills, both written and verbal, with the ability to present data in a clear and strategic manner.
• Demonstrated ability to work effectively on teams and as an independent contributor.
• Problem-solving mindset with a proactive approach to troubleshooting and operational support.

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.