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Director of Recruiting

Northwestern Mutual

Northwestern Mutual

People & HR
South Carolina, USA
Posted on Tuesday, July 2, 2024

Job Description

This role is responsible for all recruitment efforts of the district network office or network office. The process of sourcing, recruiting and selecting financial representatives is conducted and continuously improved by this individual. He or she has primary responsibility in the office to build high-level quality relationships in the community and to promote the Northwestern Mutual career, generate referrals and develop centers of influence (COIs). He or she plays a key role in creating and leading the recruiting plan to reach activity and contract goals. Creativity, exceptional communication skills and drive to achieve are critical in this position.

Although percentages of time may vary depending on the number of recruiters in the office, a person in this role should devote approximately 10–15 percent of his/her time managing and developing recruiters and leaders in all aspects of recruiting and selection.

Primary Responsibilities


• Build and develop effective referral sources with FRs/staff, develop productive centers of influence (COIs), and develop qualified lead strategies from a variety of sources (i.e. referrals, COIs, advertising, career fairs, social media, etc.)

• Create and execute on district network office or network office recruiting plan to reach activity and full-time contract goals

• Actively participate in community clubs and organizations to promote and brand Northwestern Mutual

• Promote the benefits of office growth and recruiting successes within the office

• Develop and coordinate advertising and marketing strategies to include ads, direct mail, community events, etc.

• Develop relationships with other Northwestern Mutual recruiters to share leads and best practices


• Be knowledgeable on information and language regarding all aspects of the financial representative career and each step of the selection process

• Review resumes and schedule initial interviews

• Specific selection process accountability to include but not limited to screening candidates, conducting initial interviews, administering selection tools and guiding candidates through the selection process

• Maintain integrity and consistency of the selection process

• Identify and lead implementation of improvements to the selection process

Rev 06/21

• Effectively communicate with candidates

• Manage the transition of candidates offered a contract with the network or district network office, including the Contract, Licensing and Registration process, as well as training and development

• Oversee any pre-contract training to be done by the candidate


• Build, audit, and refine the selection process as needed

• Guide leadership team in developing specific recruiting strategies and activities necessary to reach

recruiting goals

• Monitor and report on actual versus needed activity and results of recruiters and leadership team members

• Participate in company and industry training programs and work to improve the recruiting and selection skills of the entire leadership team

• Direct and supervise the recruiting activities of the Campus Recruiter and the Recruiting Coordinator

• Manage office recruitment budget

• Create and execute on a professional development plan built with input and guidance from the Managing Partner, Managing Director, or Chief Development Officer

Accountability, Tracking, and Analysis

• Analyze recruiting ratios to identify inefficiencies in selection process; establish and implement improvements

• Utilize home office-supported software to maintain the candidate database and accurate records of prospects to ensure efficiency of the selection process

• Prepare activity/results for leadership team meetings and coordinate regular meetings to review, assess, and establish actions based on the data

• May include the oversight of contract and licensing responsibilities


• Bachelor’s degree preferred

• Three or more years progressively responsible work experience, preferably in sales, recruiting or related field; experience in the financial services or related industry is desired

• Strong communication skills required with the ability to build rapport and influence others

• Experience with prospecting; generating leads via phone or face-to-face interactions preferred

• Strong personal network and/or community involvement to leverage from a recruiting perspective