The ideal candidate will have the ability to impactfully communicate collection efforts, identify root cause and resolve any issues attributing to delinquency. Take a proactive approach to ensuring payment and credit terms are adhered to. Process credit applications for new and existing clients. Also responsible for applying cash and resolving billing and payment issues.

Responsibilities

• Process credit applications for new and existing customers applying for credit, while adhering to the company’s credit policy.
• Contact bank and trade references to acquire credit information.
• Effectively communicate with cross functional departments in reference to customers’ accounts.
• Monitor assigned portfolio to assure minimized credit risk while maximizing cash flow.
• Effectively and professionally communicate with internal and external customers.
• Assure customers’ outstanding balances remain current and within credit terms.
• Follow up with customers and cross functional departments in a timely manner.
• Proactively identify root cause of the delinquency and resolve issues attributing to account delinquency.
• Keep accurate and complete notes detailing collection efforts.
• Organize internal and external meetings to discuss and resolve collection issues.
• Escalate high-level unresolved issues to management.
• Accurately post incoming payments.
• Investigate and resolve billing and payment issues.
• Distribute invoices and aging reports in a timely manner.
• Create payment arrangements and provide timely follow-up.
• Assist in annual audit requirement compliance.

Experience and Skills

• Minimum of 2 years’ experience in corporate credit/collections
• Excellent written and verbal skills.
• Strong problem solving and analytical skills a must.
• Proficiency in MS Excel required (VLOOKUP’s/Pivots)
• Must have the ability to prioritize, be highly organized, and detail oriented.
• Some college preferred, bachelor’s degree, a plus.
• Knowledge of SAP ERP, a plus.
• Knowledge of MS Teams a plus.
• Logistics/Freight forwarding experience, a huge plus.

Benefits/Perks:

· Salary based on experience.

• Great medical, dental and vision plans
• 401K with Company match
• Vacation, PTO & Sick Time
• Great Company culture, fun environment